These general conditions of sale apply to all sales made on the website: www.maruccia-paris.com
These general conditions of sale are written in French and are therefore subject to the application of French law. In the event that they are translated into one or more foreign languages, only the French text will prevail in the event of a dispute. In the event of a dispute or complaint, the user will first contact the seller to obtain an amicable solution.
The user declares to have read and accepted the general conditions of sale prior to placing his order. Your use of this website therefore means that you accept all of these terms, conditions and notices. We reserve the right to modify or update these conditions. We therefore invite you to consult this page regularly.
EXCLUSION OF LIABILITY
All circumstances beyond the control of “MARUCCIA” and the user preventing the performance under normal conditions of their obligations are considered grounds for exemption from the obligations of both parties and result in their suspension. Under no circumstances can “MARUCCIA” and its partners be indirect incidents related to the use of this website. All irresistible, unforeseeable, inevitable facts and circumstances beyond the control of the parties will be considered as force majeure.
The price of the articles is indicated in euros and includes all taxes. All orders are payable in euros. “MARUCCIA” reserves the right to change the price of an item at any time without explanation. VAT is included in the prices displayed on the site. The standard French rate of VAT (20%) is applied to all orders within the European Union. Please note that for countries outside the EU, local VAT as well as customs duties on imports are your responsibility. “MARUCCIA” declines all responsibility for packages blocked at customs if the costs are not borne by the customer.
The user places his order online, while stocks last, via the online catalog. By completing the order form, he agrees to provide viable information for the proper conduct of shipping and invoicing. The user agrees to purchase an item for their personal use and not for resale. All orders constitute acceptance of the price and product information in effect at the time of purchase. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as evidence. In the absence of an email, please contact email@example.com to verify that your order has been taken into account. “MARUCCIA” reserves the right to refuse an order for any reason and without explanation.
In the event of violation of these conditions, violation of a law or a third party right or use of the website for illegal purposes, the user undertakes to defend and indemnify “MARUCCIA” and its partners.
EXCHANGE AND REFUND
It’s very easy to return items to us; just contact us by email: www.maruccia-paris.com indicating your order number and the subject of your request. Transport costs related to returns or exchanges of your order are at the customer’s expense. If you would like to return an item to us for any reason, you can return it to us in its original condition for a refund or an exchange. We only accept returns and exchanges within 14 days of the delivery date. However, any personalized product cannot be returned or exchanged. Exchanges are limited to the stock available and must be requested by email in advance. If upon delivery you find that the packaging has been damaged and your items have also been damaged, contact us as soon as possible. You will be notified when our warehouse has received the item and your refund has been issued. You will be informed at all times. You will be refunded using the same payment method you used when ordering. To make sure our warehouse receives the item you are returning to us, we recommend that you use a trackable delivery method, so that you can track the item you sent.